01
Operate
Run a calmer front desk, every hour of the day.
DC Practice Solutions
One Partner. Every System Your Practice Needs.
AI front desk, patient marketing, reputation, and HIPAA compliance for clinics, med spas, and care facilities, built and run by a nurse who owns a healthcare facility.
Example dashboard
1,284Calls answered
412Booked
63New reviews
Appointments booked
No-show rate
9%Missed call recoveredText sent in 4s · Booked for Tue 10:30
- RN-Led
- Runs 3 Healthcare Businesses
- HIPAA-Compliant Systems
- BAA Signed With Every Client
- HIPAA Risk Assessment Completed
- Speaks English, Spanish & Haitian CreoleEvery patient understood, day or night.
- Call routing designed by an RNClinical concerns and urgent calls go straight to your team.
- Florida-based teamOrlando, Tampa, Lakeland & Winter Haven, serving practices nationwide.
Always on. Always connected.
Your AI front desk.
Answers calls. Books visits. Handles the follow-through.
From the first call to the confirmed visit, keep patients connected and give your team fewer loose ends.
- Appointment booking
- Offers available times, books the visit, and sends a confirmation.
- Insurance verification
- Checks eligibility through your connected workflow and flags questions for staff.
- Copay collection
- Sends a secure payment link and confirms payment with your team.
Insurance and payment workflows depend on your connected systems and practice policies. Eligibility is not a guarantee of coverage.
Book a free walkthroughCall logIllustrative conversations · Not live patient data
After hours · Office closed
Caller
Hi, can I book a first visit for tomorrow?
Your AI front desk
Of course. There’s an opening at 8:30 AM or 11:15 AM. Which works better for you?
Caller
8:30, please.
Your AI front desk
Your appointment is booked for 8:30 AM. I’m sending your confirmation and a secure intake link by text.
Tasks completed · Example
- Appointment booked
- Confirmation text sent
- Intake link sent
- Front desk notified
The suite
Three pillars. One connected system.
Replace the marketing agency, answering service, IT person, and compliance consultant with one partner who sees the whole picture.
02
Grow
Turn every inquiry into a patient, and every patient into a regular.
03
Protect
Stay compliant and see exactly what's working.
How it works
From first conversation to a practice that runs itself.
- Step 1
Free Assessment
We review your phones, schedule, marketing, and compliance to find where revenue is leaking.
- Step 2
Custom Blueprint
A clear plan for which systems to build first, with timelines and expected impact.
- Step 3
Done-For-You Build
We build, configure, and launch everything. Your team gets trained, not burdened.
- Step 4
Ongoing Optimization
Monthly reviews, continuous tuning, and a real person to call when you need us.
Registered Nurse · 10+ yrs
Runs a practice, med spa & ALF
Meet the founder
Built by someone who lives it.
I've spent more than ten years as a Registered Nurse. Today, my wife and I run a medical practice, a medical spa, and an assisted living facility — with a second location on the way. I know what it's like when the phone won't stop, a staff member calls out, and an inspection is next week. We make it work by letting AI handle the back-end heavy lifting. I built DC Practice Solutions to give independent practices the same.
"We don't just build systems for healthcare practices. We run three. Every workflow we build, we trust in our own."
The difference
Same practice. Very different week.
See what changes when every call, reminder, follow-up, and review is handled — without adding work for your team.
- After-hours callsBeforeThe phone rings out — patients call the next practiceWith DC Practice SolutionsYour AI front desk answers every call, day and night
- Speed to leadBeforeNew inquiries wait hours for a callbackWith DC Practice SolutionsEvery missed call gets an instant text back in seconds
- No-showsBeforeNo-shows leave holes in the scheduleWith DC Practice SolutionsAutomated reminders and waitlist fill keep chairs full
- PaperworkBeforeClipboards and missing consents at check-inWith DC Practice SolutionsIntake and e-signatures finished before arrival
- Patient retentionBeforePatients quietly drift away after visit oneWith DC Practice SolutionsFollow-up and rebooking run on autopilot
- ReputationBeforeHappy patients forget to leave reviewsWith DC Practice SolutionsReview requests go out automatically, HIPAA-safe
- Your systemsBeforeFive vendors, five logins, five billsWith DC Practice SolutionsOne partner. One connected system.
Who we serve
Built for independent healthcare.
HIPAA & security
Patient trust is non-negotiable.
We run a healthcare facility ourselves. We protect your patients' data the way we protect our own residents'.
Signed BAA
A Business Associate Agreement with every client before go-live.
Encrypted everywhere
Data encrypted in transit and at rest on compliant infrastructure.
Access controls
Role-based access and audit trails so only the right people see PHI.
No PHI in pixels
Marketing measurement that keeps patient data out of ad platforms.
Revenue leak calculator
What is your practice leaving on the table?
Adjust the sliders to match your practice. Results update instantly.
150
25%
$1,500
15%
400
Estimated annual revenue leaking
$405,000
- From missed calls
- $270,000
- From no-shows
- $135,000
Get your full assessment
This is an estimate for illustration only, not a guarantee. It assumes 40% of missed new-patient calls would have booked and values each no-show at one-eighth of patient lifetime value. Your assessment uses your real numbers.
FAQ
Questions practice owners ask us.
Don't see yours? We're happy to talk it through.
Let’s talk about your practice
Book Your Free Practice Discovery Call
Tell us what’s working, what’s taking up your team’s time, and where you’d like your practice to go next.
Start with a 2-minute practice assessment.
Answer a few quick questions about your practice. We'll review them and reach out within one business day to schedule your discovery call.
Start My Free AssessmentOr email hello@dcpracticesolutions.com
Your practice deserves a partner, not another vendor.
Start with a free practice assessment. We'll map where revenue is leaking and what to fix first.